1. Introduction
Welcome to Neurona ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our binaural beats and wellness application.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
Information You Provide
- Account Information: If you create an account, we may collect your email address and profile preferences.
- Subscription Information: When you subscribe to Neurona Premium, your payment is processed through Apple's App Store. We receive confirmation of your subscription status but do not have access to your payment details.
- Support Communications: If you contact us for support, we collect the information you provide in your communications.
Information Collected Automatically
- Usage Data: We collect anonymized analytics data about how you use the app, including features used, session duration, and app performance metrics.
- Device Information: We may collect device type, operating system version, and unique device identifiers for analytics and troubleshooting.
Health Data
If you choose to enable Apple HealthKit integration, Neurona may read and write sleep and mindfulness data to Apple Health. This health data:
- Is stored locally on your device
- Is never transmitted to our servers
- Is never sold or shared with third parties
- Can be disabled at any time in your device settings
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our application and services
- Process your subscription and manage your account
- Send you technical notices and support messages
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to improve user experience (using anonymized data)
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services that may collect information:
Firebase Analytics (Google)
We use Firebase Analytics to understand how users interact with our app. This helps us improve the user experience. Firebase collects anonymized usage data and device information.
RevenueCat
We use RevenueCat to manage subscriptions and in-app purchases. RevenueCat processes subscription data to provide us with analytics about our subscription business.
Apple
Neurona is distributed through Apple's App Store and uses Apple's payment infrastructure for subscriptions. Apple's privacy practices govern how they handle your data.
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:
- Analytics Data: Retained for up to 14 months, then automatically deleted
- Subscription Information: Retained for as long as your account is active, plus any period required for legal or business purposes
- Support Communications: Retained for up to 2 years to provide consistent support
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of analytics collection by adjusting your device settings or contacting us
- Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us at info@effectivecode.co.uk.
7. Children's Privacy
Neurona is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@effectivecode.co.uk.
If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
We use industry-standard encryption for data in transit and at rest, and we regularly review and update our security practices.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top of this policy
- Sending you an in-app notification for significant changes
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the application after we post changes constitutes your acceptance of those changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@effectivecode.co.uk
- Response Time: We aim to respond to all privacy-related inquiries within 30 days